DNA Policy

Leeds Student Medical Practice DNA – Did Not Attend Policy.

The Leeds Student Medical Practice works hard to ensure patients can access health care professionals and services when needed.

The appointment system is audited regularly to monitor the amount of “wasted” clinical time due to patients not attending appointments.

In an attempt to reduce the number of missed appointments, the Leeds Student Medical Practice operate a strict Did Not Attend (DNA) Policy.

A DNA is an occasion on which a patient does not attend a booked appointment with a member of the practice team without contacting the surgery to cancel prior to the appointment time.

Patients regsitered at the Leeds Student Medical Practice are encouraged to cancel appointments in advance if they cannot attend.